Privacy Policy
Last Updated: July 2026
At Alna Vedic, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard the information you provide while using our website.
Information We Collect
When you visit or make a purchase from Alna Vedic, we may collect the following information:
- Name
- Email address
- Mobile number
- Shipping and billing address
- Payment details (processed securely through trusted payment gateways)
- IP address and browser information
- Order history
- Any information shared through contact forms or customer support
How We Use Your Information
Your information is used to:
- Process and deliver your orders
- Provide customer support
- Send order confirmations and shipping updates
- Improve our website, products, and services
- Respond to your enquiries
- Send promotional offers and newsletters (only if you have opted in)
- Prevent fraud and ensure website security
Payment Security
We do not store your debit/credit card information on our servers. All online payments are securely processed through trusted third-party payment gateways using industry-standard encryption.
Cookies
Our website uses cookies to:
- Improve your browsing experience
- Remember your preferences
- Analyse website traffic
- Enhance website performance
You may disable cookies through your browser settings; however, certain features of the website may not function properly.
Sharing of Information
We do not sell, rent, or trade your personal information.
Your information may only be shared with:
- Shipping and courier partners
- Payment gateway providers
- Government authorities when legally required
- Service providers assisting in website operations
Data Security
We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, misuse, or disclosure. While we strive to use commercially acceptable means to protect your information, no online transmission is completely secure.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
Your Rights
You may request to:
- Access your personal information
- Update or correct your information
- Delete your personal data (subject to legal obligations)
- Withdraw consent for marketing communications
Children’s Privacy
Our website is not intended for children under the age of 18. We do not knowingly collect personal information from minors.
Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with the revised effective date.